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User-Generated News
News can happen anyplace, anytime. With Filemobile’s User-Generated News platform, news organizations like yours can proactively alert audiences when news breaks, so they can capture and share photos or videos as it happens.
Filemobile's industry-leading User-Generated News platform is used by renowned news organizations, such as The Wall Street Journal, Gannett, Fox News, and more.

The platform offers a turnkey, integrated solution enabling your audience to participate in “assignments”. When a news opportunity strikes, you can locate your audience on a map and deploy geo-specific mobile alerts motivating participants to capture photos or videos of the subject matter.

The Filemobile User-Generated News platform offers the most flexibility for an enterprise looking to integrate user-generated news into its organization. It is designed with the newsroom workflow in mind, so you can capture, curate and publish user-generated content quickly and efficiently. With tremendous ease, the photos and videos sourced from your audience can be published to your TV broadcast systems, websites, print, and more.

Popular Use-Cases

  • Externally with a user-generated news community - enable your audience to send you photos and video.
  • Internally with your own journalists - equip your journalists with the tools to submit content into your existing workflow.
UGC News Clients

How User-Generated News Works

Gather
GET CONTENT QUICKLY, EFFICIENTLY, AND FROM AN ENGAGED AUDIENCE
  • Advanced registration options including social sign-on (Facebook, Twitter, Google +), SSO, or custom registration
  • Mobile App with customizable interface, so you can equip your audience with a branded app
  • Gather photo/video/audio uploads from desktop or mobile
  • Pull in content from Instagram #hashtags
  • Accept and process content via email
  • Batch upload content including metadata (e.g. latitude/longitude)
  • Java applet provides FTP capacity for massive files up to 50GB
Curate
INCREASE CONTENT QUALITY WITH ADVANCED TARGETING AND CONTENT FILTERS
  • Set up assignments through admin panel to engage your audience
  • Organize and prioritize your assignments
  • See your audience on a map and send geo-specific push notifications linked to specific pages in your mobile app
  • Manage your incoming content, and organize by assignment, playlist or other grouping
  • Moderate all your content including photos/video/audio/comments
  • Filter quality content by searching by search term or custom
  • Promote the best content on your Facebook and Twitter pages
  • Capture data and information on your most active users
Publish
MAKE THE MOST OF YOUR CONTENT BY PUBLISHING TO TV, WEB, PRINT AND MORE
  • Embed uploaders and galleries on any website
  • APIs empower you with unlimited integration possibilities
  • Publish to your CMS and showcase content in your current slideshows
  • Publish to Brightcove Video Cloud
  • Publish to your Automated Broadcast System (e.g. Vizrt)
  • Improve content browsing with smart filtering of popular, most viewed, and full search
  • Support multiple mobile devices using Filemobile’s responsive design
Amplify
SPREAD THE NEWS! PUBLIC PARTICIPATION DRIVES SOCIAL SHARING
  • Publish social activities to Facebook feed, including voting, commenting, uploading and sharing.
  • Gain referral traffic from Facebook, Twitter, and other social network shares
Features
Filemobile’s User-Generated News platform is the perfect marriage of professional and grassroots reporting.
Using the UGN system, you can source and acquire content from the general public and publish this content alongside your professionally-created content. This lowers content acquistion costs, boosts traffic-based revenue, and allows for the most extensive and richest coverage possible.
Mobile
ENGAGE PEOPLE WHERE THEY ARE... ON THEIR PERSONAL DEVICES

News is happening in real-time and you need to capture news from the source, when it’s happening! The Filemobile User-Generated News app provides an instant connection between your newsroom and the app users. Through the mobile app, your users can be alerted in real-time when news breaks. From the newsroom., you track your app users in real-time, see them on a map and push notifications to their devices. This notification is linked to specific assignment pages in the application (also controlled by you) so users are instantly engaged with the news-at-hand. Available for iOS and Android, the mobile application can be quickly white-labelled to look like your brand and submitted to the app stores. Whether you use the app internally, externally, or both, the UGN app is a powerful utility that will keep your newsroom and audiences connected.

Social Sign-On
REMOVE THE BARRIER TO REGISTRATION: 77% OF USERS PREFER SOCIAL LOGIN*

Often the only thing preventing an audience from participating is a daunting registration form. So in all Filemobile applications, we make registration easy by providing social sign-on and single sign-on (SSO) options. This enables quick registrations so your audience can start submitting content without a second thought. No usernames to create or passwords to remember — social sign-on makes it easy and keeps users engaged. Of course, if a registration form is required, we offer that too and our registration system is easily customized from your admin panel.
* Jainrain.com

Widgets
EASILY ACQUIRE & SHOWCASE USER-GENERATED NEWS ALONGSIDE PROFESSIONAL NEWS

Filemobile widgets makes it easy to increase your content acquisition and page views by embedding uploaders and galleries next to relevant stories on your website. An invitation to “submit your photos or videos” can accompany the professional story and users can simply sign-in/register, upload and browse user-generated content through the widget. Widgets are customizable and easily integrated with your CMS, so that an online producer can quickly react to breaking news without help from designers or developers.

Social Feeds
BOOST CONTENT LEVELS BY ACQUIRING MEDIA FROM INSTAGRAM & RSS

Media Factory can source, gather and aggregate content from Instagram #hashtags and RSS feeds. This acquired content can then be moderated, organized, integrated and published alongside media acquired using other methods. Using Feeds, you can find and capture content quickly and affordably.

Moderation/Curation
HANDLE 1000'S OF FILES EFFORTLESSLY

With Media Factory, you have a powerful tool to collect and manage all of your incoming content. You can set up advanced moderation rules (including pre-moderation and post-moderation) as well as communication protocols to notify users when content is approved or denied. Content can be organized into groups, categories, channels and collections, so your content matches your organization’s taxonomy and usage needs. With Filemobile you get the most versatility from a system that can manage your applications in one place, push files to broadcast, and provide comprehensive usage reports.

Notification Center
ENGAGE YOUR AUDIENCE - NO MATTER WHERE THEY ARE

The lines of communication between you and your audience are always open with Filemobile's Notification Center. Within minutes you can send a mobile push notification to your user base, targeting a specific geographic location or other user grouping. You can send members on a timely assignment or simply inform them of a new piece of content or breaking news. When your members receive the notification they can connect directly to your communication, allowing for instant action and an engaged audience.

Integration
OUR FLEXIBLE SYSTEM WORKS WITH YOUR EXISTING SYSTEMS

In a world where “full coverage” requires many integration points, you need a user- generated news platform that integrates with other systems seamlesslessly. Filemobile's extended suite of APIs, feeds, and SDKs makes it the most flexible solution on the market. You can integrate Filemobile functionality into your current CMS, use only certain functionality for certain purposes, or create an entire user-generated news site using our white label applications . You have lots of options! Consult with our team of experienced professionals for the best approach for your current setup.

Push to Broadcast
GETTING VIDEO AND PHOTOS INTO YOUR BROADCAST HAS NEVER BEEN EASIER

Filemobile’s push-to-broadcast process allows you to create a unique viewing experience without the friction of transporting files and associated information. Using Filemobile, you can deploy videos and photos to your broadcast system along with user information and metadata. This allows you to credit the contributor when you broadcast the photo or video, promote their Twitter handle, or mention their name and location. You can also set up your Filemobile account to format the photo or video automatically in whatever format your broadcast servers require. With Filemobile, you remove the procedural barriers to using photos/videos on-air, so you can use more content on TV, boosting viewer satisfaction and increasing user participation.

Community
CREATE SUSTAINED ENGAGEMENT THROUGH YOUR AUDIENCE HUB

With sustained participation you can quickly create a sense of community. Filemobile’s Community functionality provides a place for your audience to see all assignments (past and present), discover content, and engage with users they connect with. The community infrastructure comes packaged with the mobile application, where users can browse assignments, content, profiles, audience maps, comment on content, share and vote. The community also works with widgets so your content is always visible, your star contributors get noticed, and your audience stays consistently engaged.

Social Media Integration
DRIVING REFERRAL TRAFFIC TO YOUR SITES

Using Filemobile, you have tremendous opportunities to connect with your audience’s social networks. By enabling content uploads, shares, comments and votes to be pushed to people’s social feeds, you can drive significant referral traffic. This exposure to people's “inner circle” creates added exposure and, on average, 16% additional traffic for Filemobile clients.

Gamification
REWARD YOUR AUDIENCE FOR PARTICIPATING IN-USER GENERATED NEWS

Filemobile's platform integrates with popular gaming systems such as GIGYA, Lightning or Bunchball. When your audience gets to a critical mass you may wish to provide a new way to motivate them to stay engaged and participate in user-generated news. Gamifying the entire experience is a great way of doing this. Our group of seasoned professionals can help you develop a game concept around user-generated news that rewards your audience for the behaviors you wish to encourage. From badges to leveling up, we can help you tailor the game theory and framework to meet your goals and objectives.

Reports
LEARN FROM YOUR AUDIENCE WITH MEDIA & USER ANALYTICS

Track and measure program results and social impact. Time-saving filters allow you to create segmented reports for targeted insights and specific measurements.